Welfare Support

Dealing with benefits, council services and welfare-related applications can be difficult, especially when forms, online accounts and official correspondence are involved. DUEX provides practical, one-to-one support to help you understand what information is being requested, organise your documents and manage the process with confidence.

We can assist with forms and online applications, uploading supporting documents, DWP and council correspondence, reporting changes, booking appointments and organising paperwork. This may include administrative support relating to Universal Credit, PIP, Council Tax Reduction and housing-related support, depending on your circumstances.

DUEX does not decide eligibility or guarantee the outcome of any application or claim. Where specialist welfare-rights, legal, immigration or other regulated advice is required, we can help connect you with an appropriate professional.